The house we own in Bend was built about two years ago - and we have owned it for almost a year now. But needless to say we have spent very little time in the place until recently. So the two recent problems:
Our GE Advantium oven (high-tech thing with all kinds of electronic controls on it) started beeping and giving an "F3" error on the control panel. Of course the first think Mr. Bill does is hit the Internet to find out what is going on. GASP not only was there a plethora of complaints about the control panels on these ovens (all with the F3 error code)but also horror stories of how the manufacturer doesn't pay the companies that do the repair work so it's hard to get these ovens fixed.
Add to this that the warranty is one year from the DATE OF PURCHASE of the unit, and you can see a train-wreck coming. Nothing could have been further from the truth. The contact at GE was cordial and sympathetic and gave us an authorization number after a little bit of research. The local company came out in about 5 business days to fix it, and GE called us back the next day to make sure that everything went well. So take that Internet stuff with a large grain of salt!
Problem #2:
We have a high-efficiency furnace and AC system that has already needed maintenance twice since we have moved in. TWO pieces of good news - they have finally diagnosed the most recent problem and everything is working well; also in this process we found out that the contractor that built the place took out a 10-year parts and maintenance plan (a $1500 value) so we are good for eight more years! A pleasant surprise as there has been a lot more money going out of our pockets than into them recently.
1 comment:
You should take the money you saved and invest in an XBOX. Then you can play Halo with your children.
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